Only a worker who does not have to mull over everyday worries while at work can work efficiently. How is this achieved? At Hansavest, every worker has a personal project manager who, when needed, provides support with problems relating both to work and to the rest of life.
It is precisely this personal approach that sets Hansavest apart from its competitors. Although this kind of process management is not the cheapest option for our company, we firmly believe it is a good solution for both the worker and the employer.
Our company has a clear division of work: the recruitment team is responsible for finding the worker and for the paperwork related to starting work, the training centre for testing knowledge and skills, and the worker’s personal project manager helps solve everyday and work-related questions. The project manager aims to make settling in as easy as possible. At the same time, they act as a mentor and career adviser, helping the worker find the occupation that best suits their previous experience and personal qualities. As is well known, a worker who enjoys their job achieves the best results.
The worker’s skills are tested at the Hansavest training centre. Any need for further training is also identified before they start in the new role.
In addition, the project manager has one more thorough conversation with the new worker, presenting both Hansavest’s rules and the company they are going to work for. All of this aims to avoid possible misunderstandings and prevent future problems.
The complexity is in the details
If needed, Hansavest helps the worker find accommodation. The project manager visits the new workplace together with the worker, where the worker is introduced to the company’s internal rules and general culture. Where possible, the support person follows the new worker’s work on their first day. If this is not possible, for example for safety reasons, they are still always available to both the worker and the employer.
In the same way, the project manager also supports the employer, who, when hiring a new worker, has many questions about their qualifications, work culture and so on. During the first days, the support person is in close contact with both the worker and the employer to find out how the settling-in has gone and whether anything still needs clarifying to prevent misunderstandings.
Raiko Mikk, director of Hansavest Finland, says the project managers keep in close contact with workers and companies not only when problems arise but also at other times, in order to anticipate them. The positive feedback from our workers and clients shows that we do our work with passion and commitment.
The project manager is always available to the worker – they listen to joys and sorrows, sort out everyday matters and check clients' hour records for the accounts. They also make sure that no rent arrears build up and that all problems are resolved at the earliest possible stage.
All news
